Frequently Asked Questions
Everything you need to know about your Nike Strength equipment and orders.
What is the shipping policy for heavy gym equipment?
We offer standard and freight shipping options depending on the weight of your order. Heavy items like racks and weight plates are shipped via specialized carriers to ensure safe delivery to your doorstep.
Does Nike Strength equipment come with a warranty?
Yes, our products are built to last. We offer a limited lifetime warranty on structural frames and varying warranty periods for moving parts, upholstery, and rubber-coated products.
Can I return my order if it doesn't fit my gym space?
Items can be returned within 30 days of delivery, provided they are in their original packaging and condition. Please note that return shipping fees for heavy equipment may apply.
Do you offer professional installation services?
Currently, we provide detailed assembly guides and videos for all our equipment. For large-scale commercial installations, please contact our support team for specialized assistance.
What materials are used in Nike Strength dumbbells and plates?
Our equipment is engineered using high-grade steel and premium low-odor rubber. Our bumper plates are designed for high durability and consistent bounce to withstand intense training sessions.
How can I track my freight shipment?
Once your order leaves our warehouse, you will receive a tracking number via email. For freight deliveries, the carrier will contact you directly to schedule a specific delivery window.